Cancellations and Refunds

---

Cancellation of Parking Booking:

Customers have the flexibility to cancel their parking reservation on ParkingHawker, subject to the following conditions

Cancellation Window:

• Cancellations must be made within a specified time frame before the scheduled parking period. This window may vary based on the specific terms of the parking facility.




Cancellation Fees:

• Depending on the timing of the cancellation, a nominal cancellation fee may be applicable. This fee contributes to administrative and processing costs associated with the cancellation.




Refund Eligibility:

• Refunds are typically processed for eligible cancellations within the specified time frame. Please note that cancellation fees may be deducted from the refund amount.





Refund Process:




Initiating Refunds:

• Refund requests can be initiated by contacting ParkingHawker's customer support through the provided channels, including the mobile app or website.




Processing Time:

• Refunds are processed within a reasonable time frame after the cancellation request is approved. The processing time may vary, and customers will be notified of the expected timeline.




Refund Method:

• Refunds are issued using the same payment method used for the original booking. Customers are advised to check their bank or credit card statements for confirmation of the refund.





Exceptions and Special Circumstances:




Emergencies or Force Majeure:

• In the case of emergencies or unforeseen circumstances (e.g., naturabl disasters, government actions), ParkingHawker reserves the right to assess cancellations on a case-by-case basis.




Parking Facility-Specific Policies:

• Customers are encouraged to review the cancellation policies specific to each parking facility, as they may have individual terms and conditions that supersede general policies.





Contacting Customer Support:

For any cancellation or refund-related inquiries, customers can reach out to ParkingHawker's customer support via:




• Email:Support@ParkingHawker.com

• Phone:91 9871972434

Faq's for cancellation & refund policy for parkinghawker

Q: How can I cancel a parking reservation on ParkingHawker?

A: You can cancel your parking reservation by logging into your ParkingHawker account and navigating to the booking details. Follow the cancellation process provided on the platform.

Q: Is there a specific time frame for canceling a parking reservation?

A: Yes, each parking facility may have its own cancellation window. Please review the specific terms and conditions of the parking facility you booked for the applicable time frame.

Q: What happens if I cancel within the specified time frame?

A: If you cancel within the specified time frame, you may be eligible for a refund. Please refer to our refund policy for details on any applicable cancellation fees.

Q: How are refund amounts determined for canceled bookings?

A: Refund amounts are determined based on the specific terms of the parking facility and may be subject to nominal cancellation fees. Details can be found in our refund policy.

Q: Can I initiate a refund for a canceled parking reservation?

A: Yes, you can initiate a refund by contacting our customer support through the ParkingHawker app or website. Refunds are processed using the original payment method.

Q: Are there exceptions to the cancellation policy for emergencies?

A: In cases of emergencies or unforeseen circumstances, ParkingHawker may assess cancellations on a case-by-case basis. Please reach out to our customer support for assistance.

Q: Are cancellation fees applicable in all cases?

A: Cancellation fees may be applicable depending on the timing of the cancellation and the specific terms of the parking facility. Review the terms to understand any associated fees.

Q: Can I appeal a cancellation fee if there are extenuating circumstances?

A: ParkingHawker understands unique situations may arise. If you believe your circumstances warrant an appeal, please contact our customer support for assistance.

Q: How can I stay informed about changes to the cancellation policy?

A: Any updates or changes to the cancellation policy will be communicated through the ParkingHawker app, website, or other official channels. Please stay connected for the latest information.

Q: Can I review the cancellation policy of a specific parking facility before booking?

A: Yes, you can review the cancellation policy of each parking facility before completing your booking. Facility-specific terms and conditions are available on the ParkingHawker platform.