Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Account Details: Your name, email address, phone number, and password when you register.
• Vehicle Information: License plate numbers to facilitate automatic smart barrier gate access control.
• Booking & Transactions: Date, time, duration, and billing tokens for reservations (processed securely through certified partners).
• Location Data: Real-time GPS location when seeking vacant parking spaces via our app.

2. How We Use Your Data

Your data is strictly utilized to facilitate core features of ParkingHawker, specifically:

• Executing spot reservations and processing automated gate access.
• Notifying you of billing details, EV charging completions, or reservation time expirations.
• Improving our automated routing engine and local spot-finding speed metrics.
• Ensuring facility safety by logging license plates of vehicles inside smart decks.

3. Data Security & Retention

We implement industry-grade security protocols. Payment processing is fully tokenized and PCI-DSS compliant. License plate logs are automatically purged after 30 days unless flag triggers indicate facility security threats. We never sell or lease your personal data to third-party brokers.

4. Third-Party Services

We utilize Google Analytics to analyze platform traffic patterns and Google AdSense to serve targeted advertisements. These services may collect cookies and usage data to personalize ad delivery. For detailed instructions on managing your preferences, please consult our FAQ section.