Policy

Parking Hawker knows that you take your right to privacy very seriously, and so do we! We are committed to protecting your privacy. Any information provided to us, including the collection, use, and maintaining of personal information by Parking Hawker Team, will never be released to others without your prior consent. The information that is collected will be exclusively used to enhance your experience while using Parking Hawker App Software.

User Logs

When using our Services, including engaging with, watching or producing any content in relation to our Services, certain user log information in iFace applications will be automatically collected, including

1 details on when and how often our Services are being used

2 devices statistics, critical operation paths, errors, or crashes.

These user logs are used to improve our Services and are NOT USED to identify and track our users individually.

WHAT DO WE DO WITH YOUR INFORMATION?

We collect the personal information you give us such as your name, address, email address, phone number, location & vehicle license plate number. We are collecting these informations to give you a better service and nearby parkings list based upon your locality.

Email marketing (if applicable):

With your permission, we may send you emails about our store, new products and other updates.

To improve customer service::

Your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

By using Parking Hawker or any other domain owned by the Company, you authorize Park+ (including its representatives, affiliates, and its business partners) to contact you via via email, phone call or SMS and offer you our services for the product you have opted for, imparting product knowledge, offer promotional offers, for which your information may be collected in the manner as detailed under this policy. You hereby agree that you authorize Parking Hawker to contact you for the above mentioned purposes even if you have registered yourself under DND or DNC or NCPR service(s). Your authorization, in this regard, shall be valid as long as your account is not deactivated by either you or us.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@parkinghawker.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

PAYMENT

We use RAZORPAY for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of Razorpay on https://razorpay.com/privacy/

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

The Protected Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information.

All our endpoints/ Domains are protected with HTTPS with 2048/4096 bit encryption and issued/signed by trusted CA. This helps to ensure information flowing wire to our server is encrypted and your data safely reaches us. Client/Browser side vulnerability can still result in issues, we recommend you to keep your system up to date and take appropriate actions to deal with virus/trojanhorse etc. locally.

Your data is saved in our database and is protected via ACL/ user authentication and passwords are rotated periodically to ensure your safety. We take the appropriate major to ensure only our application server could access the database.

We periodically take backups of our database for disaster recovery, all our backups are kept isolated with encryption to ensure your data is safe.

Once data reaches its retention expiry, it is deleted using tools like shred which help to ensure data is safely deleted and non-recoverable. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.

Advertising

We may collect and use information about you, such as your device identifier, MAC address, IMEI, geo-location information and IP address for the purpose of the tracking of the advertising. This information is used together to create a unique user number to help us to better count and track advertising based on language, geographic location and other relevant details. This information is NOT SOLD to outside parties.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

Policy Updates

This policy may change from time to time, but if it does, we will post any changes up on this page. If there are any significant changes, we will provide a more prominent notice on our site.

Privacy Policy for [ParkingHawker] powered by SuGanta International

Effective Date: 01 Dec 2024

SuGanta International’s app and website by the name of “ParkingHawker” (for its user and parking space owner) is committed to protecting your privacy and ensuring transparency about how your data is collected, used, and shared. This Privacy Policy explains our practices for handling your data in compliance with applicable laws and Google Play Store requirements.

1. Permissions We Request

Our app requests the following permissions to provide core functionalities:

1.1 INTERNET

Purpose: Enables the app to connect to the internet for fetching and displaying parking-related data and booking functionalities.

Data Handling: This permission does not directly involve collecting personal data but facilitates communication with our servers.

1.2 ACCESS_FINE_LOCATION

Purpose: Used to provide precise location-based services, such as showing nearby parking spaces and navigation assistance.

Data Handling: Your location data is collected only when you use location-dependent features. We do not store this data unless explicitly required (e.g., for booking history).

1.3 ACCESS_COARSE_LOCATION

Purpose: Used for approximate location services where high precision is not necessary, such as displaying parking areas in your general vicinity.

Data Handling: Similar to fine location data, approximate location data is used only for in-app functionality and not stored long-term.

1.4 ACCESS_BACKGROUND_LOCATION

Purpose: Enables background location access for services such as real-time updates on parking availability while using other apps.

Data Handling: This permission is used sparingly and only when necessary for features like continuous navigation. You can disable it in your device settings.

1.5 CAMERA

Purpose: Allows you to capture images for features such as uploading parking-related images or profile updates.

Data Handling: Images are processed and stored securely. We do not access your camera without your explicit consent.

1.6 READ_MEDIA_IMAGES

Purpose: Enables the app to access media files for uploading parking-related images or verifying uploaded content.

Data Handling: Access is restricted to images you explicitly choose to upload.

1.7 READ_EXTERNAL_STORAGE

Purpose: Grants the app access to storage for reading uploaded files or media on devices running Android 13 or earlier.

Data Handling: Access is limited to files you choose to share with the app.

2. How We Use Your Data

We use the information collected through these permissions for the following purposes:

• To provide and improve app functionalities.
• To ensure a seamless and personalized user experience.
• To process parking bookings and payments.
• To offer real-time navigation and location-based services.
• To comply with legal obligations.

3. Data Sharing and Storage

Third Parties: We do not share your data with third parties without your consent, except for necessary services like payment processing or legal requirements.

Storage: Data is stored securely on our servers and accessed only when required for app functionality or troubleshooting.

4. User Rights

You have the right to:

• Access and review the data we collect about you.
• Request data deletion or restriction of processing.
• Disable certain permissions in your device settings, which may limit app functionalities.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance app performance. These technologies do not directly involve the permissions listed above.

6. Security Measures

We implement robust security measures to protect your data from unauthorized access, including encryption and secure access controls.

7. Updates to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated through in-app notifications or emails.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email:support@parkinghawker.com

Phone: +91 9871972434

Address: 429, Upper Floor, Near Pillar No - 794, Dwarka Mor Metro Station,New Delhi 110078, India